Awards categories

This award recognises those colleagues or teams that have achieved something unique and lasting, which builds value for our partners
and supports them in realising their vision.

Achievements in this category may include:

• Forming a new relationship with stakeholders e.g. contractors or Universities
• Strengthening an existing partnership
• Working collaboratively with other departments and people within the business

Above and Beyond behaviour

• Actively works with other teams in partnership, sharing ideas and supporting joint efforts for the benefit of UPP

This award recognises those colleagues or teams whose ideas to improve our product or service – big or small – have made a real difference to our residents, partners and employees.

Achievements in this category may include:

• Delivering results on a project that changes the way we work
• Innovative approaches to team work

Above and Beyond behaviours

• Actively encourages and seeks opportunities to generate and implement ideas to improve UPP
• Willing to try out new ideas and positively embraces change initiatives

This award recognises the colleagues and teams who are dedicated to developing supportive communities and investing in those within which we work, building mutually beneficial relationships for employees, students and the public good.

Achievements in this category may include:

• Working with stakeholders to support the local community
• Organising charitable initiatives at work
• Ensuring our business, buildings and operations consider the local community

Above and beyond behaviours

• Works collaboratively and values others’ contributions and abilities.
• Respects individual differences and maximises the contribution of each person
• Relates well to all kinds of people to build constructive and effective relationships

This award recognises the colleagues and teams who are committed to doing the right thing – with integrity guiding every decision they make – and are helping to ensure a responsible and sustainable future for our business, community and the environment.

Contributing to this may include:

• Ensuring that we have the right resources, skills and structure to enable continued growth and improvement
• Ensuring our systems support the business today and will support it in the future
• Implementing schemes that have a positive impact on the environment
• Protecting our business through managing risks and seeking new opportunities

Above and beyond behaviours

• Demonstrates the initiative to recognize and take ownership of problems, providing solutions and acting on them.
• Actively recognises the importance of achieving results and delivers in a timely manner

UPP’s vision is to deliver the very best student experiences, in partnership with great universities. This award recognises the colleagues and teams who keep student experience at the heart of everything they do, ensuring our residents have the highest levels of satisfaction with our accommodation and our service.

Achievements in this category may include:

• Creating a great welcome at intake or on the students’ first day
• Providing support to students who are experiencing difficulties of any kind
• Improving our facilities and the services we deliver

Above and Beyond behaviours

• Builds positive relationships with all customers
• Prioritises delivery of excellent service that consistently meets and exceeds customer needs.
• Relates well to all kinds of people to build constructive and effective relationships

This award celebrates a colleague or team who inspires trust and mindfulness, keeping the environment together with people’s wellbeing and safety at the forefront of everything they do.

Achievements in this category may include:

• Implementing new work practices that have improved safety or wellbeing
• Consistent recognition via the Wellbeing ‘positive acknowledgement’ cards
• Consistently reporting near misses, accidents or injuries and taking action to reduce risks to colleagues and students.
• Recommending changes to the way we do things at UPP that improve Wellbeing at work 

Above and Beyond behaviours

• Highlights opportunities to improve existing ways of working
• Encourages team members to contribute and build upon new ideas or initiatives
• Demonstrates and role models best practice
• Identifies, takes ownership of and resolves problems

This award recognises the colleagues or teams who create an environment that enables others to be the best they can be.

This award is not only for managers. Anyone can inspire and lead and bring others together to create an idea, project or opportunity.

Achievements in this category may include:

• Inspiring and leading others to deliver excellence
• Leading a team through a successful project
• Spotting an opportunity and working on it until it becomes a real benefit to the business

Above and Beyond behaviours

• Inspires and motivates self and others to be the best they can be
• Ensures UPP’s vision and values are at the heart of everything we do
• Recognises and celebrates individual and team success

This award recognises the Rising Stars of UPP; colleagues who show the potential to lead in the future, provide ideas that will keep us ahead of the competition and help us build ever stronger partnerships.

Achievements in this category may include:

• Demonstrating the potential to lead a great team now or in the future
• Working hard, driving improvements and exemplifying our values
• Playing a critical part of a team already
• Demonstrating the enthusiasm and commitment to go far

Above and Beyond behaviours

• Works collaboratively and values others’ contributions and abilities
• Is self aware and motivated to be the best they can be
• Takes ownership for own development and reviews progress
• Inspires and motivates others to be the best they can be

This award celebrates those colleagues or teams who get the critical jobs done and are not always in the limelight. At UPP there are teams and individuals we just couldn’t live without; an army of assistants, administrators, support functions and others, working tirelessly to keep the business running.

Achievements in this category may include:

• Constantly supporting you and your team, keeping everything going in the background so you can deliver what you need to
• Being the glue of the team but not seeking the limelight
• Keeping things going like clockwork - planning meetings, making sure people turn up, sending round updates and checking on actions
• Assisting us to win bids or achieve standards and accreditations

Above and Beyond Behaviours

• Provides support to others in need
• Delivers an accurate and timely service to ensure customer needs are met
• Identifies, takes ownership of and resolves problems
• Approaches daily tasks with energy and goes the extra mile

This award recognises an outstanding individual for their consistent dedication and commitment to the company or a long-term project.

Achievements in this category may include:

• Showing enthusiasm, skill and commitment that continually enhances UPP’s offering
• Inspiring you or the rest of your team, and have been for a considerable time
• Consistently working hard and setting standards for others to follow
• Showing an unflinching commitment to the success of the Group, their team or a project over a sustained period

Above and Beyond behaviours

• Works with others in order to build collaborative solutions
• Is resilient and adaptable to a variety of situations or changing circumstances
• Puts long term solutions in place to prevent repeated issues
• Inspires and motivates others using passion and enthusiastic communication

Formerly 'Outstanding Individual', this award recognises the individual that stands out as exemplifying the behaviours within Above and Beyond. The success and growth of our Company depends on an effective and positive work ethos and commitment of our people and this award celebrates the individual whose contribution really goes Above and Beyond.

Achievements in this category may include:

• Excelling at each and every opportunity
• Supporting others in an exceptional manner
• Always identifying new ideas and opportunities for improvement
• Living and breathing the Group's values
• Constantly delivering excellent service or results

Above and Beyond behaviours

• Demonstrates vision and values by ‘walking the walk’
• Displays high levels of energy and personal commitment to ensure the success of UPP
• Delivers timely results collaboratively with available resources
• Respects individual differences and maximises the contribution of each person

This award recognises outstanding teamwork. The success and growth of our company depends on collaboration and positive team work and this award celebrates those doing it right.

Interdepartmental, project and functional teams of 20 colleagues or less could all be nominated for this award. The team could consist of colleagues who work together on a permanent basis as well as teams working together for a defined period of time to deliver a project or initiative.  

Achievements in this category may include:

• Achieving excellent results due to fantastic team work
• Utilising each team member's strengths
• Being recognised by students, partners or other colleagues for their exceptional performance

Above and Beyond behaviours

• Integrates new team members to make them feel a valued part of the team
• Respects individual differences and maximizes the contributions of each person
• Builds team spirit through leading by example and openly promoting and celebrating success